Topic Categories

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Adult Education

How can we help ourselves and other adults learn faster and better when change in the workplace is the norm?

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Association Management

How can you improve the effectiveness of your professional or trade association?

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Boards, Elected And Appointed

Board membership is one of the hardest jobs. How does your board run? How can it run better?

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Books And Literature

Books: Authors, content, and as artifact; poetry, fiction, and literary nonfiction.

Photo Credit: © Bronwen Abbattista 2013. Used with permission.

Business Development And Management

The foundations of running a business, regardless of size, with an emphasis on smaller, family-run businesses.

Photo Credit: laszlo-photo 2006. Licensed under Creative Commons Attribution 2.0 Generic. This is an adaptation of the original work. http://www.flickr. com/photos/laszlo-photo/281322085/

Career Development And Job-Hunting

Everyone should be looking for their next employer. Are you seeking promotions, raises or a career change?

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Community Development

Better relations with neighbors, improving neighborhoods, and creating better places to live, work, and play.

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Conflict Management

Proven models and techniques for dealing with personal and workplace disagreements, based on decades of experience.

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Customer Service

Customer service refers to workplace interactions with fellow employees, customers, and clients. How do you behave if everyone is a customer?

Photo Credit: M.H.G. (BAH) 2009. Licensed under Creative Commons Attribution 2.0 Generic. This is an adaptation of the original work. http://www.flickr. com/photos/mel7ares/4613236306/

Families, Babies, Children, And Young Adults

What do experts say about raising a family, working with children, and improving personal relationships?

Photo Credit: photosteve101 2010. Licensed under Creative Commons Attribution 2.0 Generic. This is an adaptation of the original work. http://www.planetofsuccess.com

Finance And Investment

Money and budget issues, including bookkeeping, accounting, budgeting, taxes, and investments, both personal and professional.

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Government And Politics

Village government to federal agencies: the special personnel, management, and leadership challenges of working in the public sector.

Photo Credit: visualpanic 2009. Licensed under Creative Commons Attribution 2.0 Generic. This is an adaptation of the original work. http://www.flickr.com/photos/visualpanic/2246514490

Interpersonal Communication

Even smart people can be misunderstood, make mistakes, or disagree.

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Keynotes

A speech from a podium for an international conference or a local sales meeting: How to make it work?

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Leadership

Leadership is the ability to inspire and influence, regardless of your role in your workplace, trade, or profession.

Photo Credit: John Nakamura Remy 2009. Licensed under CC BY 2.0. This is an adaptation of the original work. http://www.flickr.com/photos/mindonfire/3956865159

Libraries

For 25 years, libraries have been our main focus, from the smallest rural store front to the largest academic and public institutions.

Photo Credit: KiltBear 2001. Licensed under CC BY-SA 2.0. This is an adaptation of the original work. URL: http://www.flickr.com/photos/ajbear/87237039

Lifelong Learning

Programs that support the independent scholar and the self-motivated explorer, both inside and outside of the workplace.

Photo Credit: The Noun Project. This is an adaptation of the original work. http: //thenounproject.com

Marketing And Sales

Businesses, government agencies, nonprofit organizations, and individuals all need the best information about connecting with others.

Hanaan Rosenthal 2007. Licensed under CC BY 2.0. This is an adaptation of the original work. http://www.flickr.com/photos/hanaan/1243333807

Nonprofits

The third sector is where the heart and the mind combine to address problems.

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Organizational Development

How can the structure of an institution, business, or agency be changed to improve the working environment, products, and services?

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Project Management

Project management: is about meeting deadlines, benchmarks, goals, and everyone is still speaking when the project is completed.

Photo Credit: Robin Nasby 2011. http://blog.wcgworld.com/2011/11/a-picture-isworth- a-thousand-words

Research And Ideas

Theories, principles, premises, big picture concepts, plus resources: books, authors, collections, databases, and web sites.

Photo Credit: Stewart Butterfield 2005. Licensed under CC BY 2.0. This is an adaptation of the original work. http://www.flickr.com/photos/stewart/97847861

Retail Management

The store fronts, catalogs, and web sites where products are sold.

Photo Credit: Matthew Ragan 2012. Licensed under CC BY 2.0. This is an adaptation of the original work. http://www.flickr.com/photos/matthewragan/7120338297

Self Employment

In an economy where good jobs are scarce, self-employment can look appealing. Is it the right path for you?

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Social Media/Virtual Workplaces

Connect with employees, coworkers, supervisors, and the people you serve, no matter where you are.

Photo Credit: paul bica 2011. Licensed under Creative Commons Attribution 2.0 Generic. This is an adaptation of the original work. http://www.flickr. com/photos/dexxus/5539308767

Strategic Planning

Create shared goals so that the group's actions move everyone to the same place.

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Supervision And Personnel

Maybe the hardest job in any workplace is supervision: eliciting the best from people and providing oversight without micromanagement.

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Technology

The tools we use: how they are made, how they are used, and how they can be made better.

Photo Credit: © Bronwen Abbattista 2012. Used with permission.

Webinar Production

Complete cycle of production for webinars, at beginning, intermediate, and advanced levels.

Photo Credit: © Bronwen Abbattista 2012. Used with permission.

Writing And Design

Print: communication is about the right words and the right images.