How can we help ourselves and other adults learn faster and better when change in the workplace is the norm?
How can you improve the effectiveness of your professional or trade association?
Board membership is one of the hardest jobs. How does your board run? How can it run better?
Books: Authors, content, and as artifact; poetry, fiction, and literary nonfiction.
The foundations of running a business, regardless of size, with an emphasis on smaller, family-run businesses.
Everyone should be looking for their next employer. Are you seeking promotions, raises or a career change?
Better relations with neighbors, improving neighborhoods, and creating better places to live, work, and play.
Proven models and techniques for dealing with personal and workplace disagreements, based on decades of experience.
Customer service refers to workplace interactions with fellow employees, customers, and clients. How do you behave if everyone is a customer?
What do experts say about raising a family, working with children, and improving personal relationships?
Money and budget issues, including bookkeeping, accounting, budgeting, taxes, and investments, both personal and professional.
Village government to federal agencies: the special personnel, management, and leadership challenges of working in the public sector.
Even smart people can be misunderstood, make mistakes, or disagree.
A speech from a podium for an international conference or a local sales meeting: How to make it work?
Leadership is the ability to inspire and influence, regardless of your role in your workplace, trade, or profession.
For 25 years, libraries have been our main focus, from the smallest rural store front to the largest academic and public institutions.
Programs that support the independent scholar and the self-motivated explorer, both inside and outside of the workplace.
Businesses, government agencies, nonprofit organizations, and individuals all need the best information about connecting with others.
The third sector is where the heart and the mind combine to address problems.
How can the structure of an institution, business, or agency be changed to improve the working environment, products, and services?
Project management: is about meeting deadlines, benchmarks, goals, and everyone is still speaking when the project is completed.
Theories, principles, premises, big picture concepts, plus resources: books, authors, collections, databases, and web sites.
The store fronts, catalogs, and web sites where products are sold.
In an economy where good jobs are scarce, self-employment can look appealing. Is it the right path for you?
Connect with employees, coworkers, supervisors, and the people you serve, no matter where you are.
Create shared goals so that the group's actions move everyone to the same place.
Maybe the hardest job in any workplace is supervision: eliciting the best from people and providing oversight without micromanagement.
The tools we use: how they are made, how they are used, and how they can be made better.
Complete cycle of production for webinars, at beginning, intermediate, and advanced levels.
Print: communication is about the right words and the right images.