Calendar

Would you like current information regarding face-to-face programs and webinars? Please contact Pat Wagner at pat@pattern.com.


Wednesday, June 6, 2018 | Denver, CO | Pat Wagner

Colorado Association of Law Libraries | The Invisible Customer | Association luncheon brown bag


Tuesday, June 19 and Wednesday, June 20, 2018 | Rifle, CO | Pat Wagner

Colorado State Library | Successful Supervision | Colorado library supervisors


Sunday, July 15, 2018 | Baltimore, MD | Pat Wagner

American Association of Law Libraries (AALL) Reaching the Invisible Customer | Conference registrants only


Wednesday, August 1, 2018 | Webinar | Pat Wagner

Novare Library Services Virtual Customer Service Strategies: Solving Problems Via E-mail, Instant Messaging, and Social Media | Limited to Florida libraries


Friday, September 28, 2018 | Colorado Springs, CO | Pat Wagner

Colorado Association of Libraries Leadership Institute | Sold out


Friday, October 5, 2018 | Ortonville, MI | Pat Wagner

Brandon Township Public Library | Private: Staff day