Calendar

Thursday, July 21, 2016 | Edwardsville, IL | Pat Wagner

Illinois Heartland Library System

Board Training


Friday, July 22, 2016 | Granite City, IL | Pat Wagner

Six Mile Regional Library District

Staff Development Day

Putting Planning into Action


Friday, August 5, 2016 | Webinar | Pat Wagner

The Three Rivers Library System, Omaha, NE

Bully Proofing Your Library


Tuesday, August 9th – Wednesday, August 10th, 2016 | Atlanta, GA | Pat Wagner

Phoenix & Dragon Bookstore

Staff Consulting and Training


Thursday, August 11, 2016 | Lawrenceville, GA | Pat Wagner

Gwinnett County Public Library

Management Meeting


Sunday, August 21, 2016 | Denver, CO | Pat Wagner

Networking Event | Price: FREE

Pattern Research Networking Open House | 2:00pm-5:00pm (Mountain Daylight Time)


Monday, August 22, 2016 | Webinar | Pat Wagner

South Central Library System, Madison, WI

Duties of the 21st Century Library Board | 12:00pm-1:00pm (Central Time)


Wednesday, August 24, 2016 | Deerfield, IL | Pat Wagner

Reaching Across Illinois Library System (RAILS)

Deerfield Public Library

Training for New Managers


Thursday, August 25, 2016 | Sandwich, IL | Pat Wagner

Reaching Across Illinois Library System (RAILS)

Sandwich Public Library

Training for New Managers


Friday, August 26, 2016 | Chillicothe, IL | Pat Wagner

Reaching Across Illinois Library System (RAILS)

Chillicothe Public Library

Training for New Managers


Thursday, September 8, 2016 | Viroqua, WI | Pat Wagner

Southwest Wisconsin Library System, Fennimore, WI and Winding Rivers Library System, La Crosse, WI

SWLS & WRLS Library Workshop

What Libraries Need to Know to Help Local Businesses Succeed | 9:00am-4:00pm (Central Time)


Monday, September 19, 2016 | Omaha, NE | Pat Wagner

DO Space

Staff Day

Customer Service Training


Thursday, September 22, 2016 | Loveland, Co | Pat Wagner

Loveland Public Library

Hostile and Potentially Dangerous Customers


Thursday, September 22, 2016 | Webinar | Pat Wagner

Georgia Public Library Service, Atlanta, GA

Think Like A Customer: How to Talk the Benefits Instead of the Features | 2:00pm-3:00pm (Eastern Time)


Thursday, September 23, 2016 | Colorado Springs, CO | Pat Wagner

The Colorado Association of Libraries Leadership Institute (CAL)

Opening Session


Thursday, September 29, 2016 | Copper Mountain, CO | Pat Wagner

Heart of Colorado Rural Philanthropy Days (HOCRPD)

Board Development/Governance, Fundraising Events, and Human Resource Development


Thursday, October 6, 2016 | Newport, KY | Pat Wagner

Swon Libraries Consortium

Resilience: Thriving Through Times of Challenge and Change

Fandom: Engage and Support Its Surprising Culture of Participation and Creation

Unplugged: Quiet Rooms, Radio Silence, Self-directed Play, and Library Gardens


Friday, October 7, 2016 | Bowling Green, OH | Pat Wagner

Northwest Regional Library System (NORWELD)

Topic: TBA


Monday, October 10, 2016 | Grand Forks, ND | Pat Wagner

Grand Forks Public Library

Staff Day


Thursday, October 13, 2016 | Webinar | Pat Wagner

Georgia Public Library District, Atlanta, GA

When Nice Isn’t Enough: Dealing with Your Library’s Most Difficult Customers | 2:00pm-3:00pm (Eastern Time)


Thursday, October 20, 2016 | Loveland, CO | Pat Wagner

Mountain Plain Library Association and the Colorado Association of Libraries

MPLA/CALCON Joint Annual Conference

Making Change track

Strategic Alliances: When Community and Institutional Library Partnerships Become a Big Deal | 3:15pm-4:15pm (Mountain Daylight Time)


Friday, October 21, 2016 | Loveland, CO | Pat Wagner

Mountain Plain Library Association and the Colorado Association of Libraries

MPLA/CALCON Joint Annual Conference

Leadership track

If You Are a Supervisor, You are a Trainer | 9:45am-10:45am (Mountain Daylight Time)


Saturday, October 22, 2016 | Loveland, CO | Pat Wagner

Mountain Plain Library Association and the Colorado Association of Libraries

MPLA/CALCON Joint Annual Conference

Wild Card track

Library Ethics for Everyone | 8:00am-9:00am (Mountain Daylight Time)


Monday, October 24th – Friday, October 28th, 2016 | Atlanta, GA | Pat Wagner

Georgia Public Library Service

Staff Development (locations to be announced)


Thursday, November 10, 2016 | Webinar | Pat Wagner

Georgia Public Library Service, Atlanta, GA

Teaching 21st Century Technology to 20th Century Adults | 2:00pm-3:00pm (Eastern Time)


Friday, December 2, 2016 | Lincoln, NE | Pat Wagner

Southeast Library System

Customer Service:When and How to Break the Rules | 10:00am-3:00pm (Central Time)


Thursday, December 15, 2016 | Webinar | Pat Wagner

Georgia Public Library Service, Atlanta, GA

New Public Library Principles | 2:00pm-3:00pm (Eastern Time)

Upcoming Essential Series Webinars

Intro to Teaching Adults
Intro to Project Management
Intro to Writing Well
Intro to Organizations That Work
Intro to The Volunteer-based Association
Intro to Jumpstarting Your Family’s Educational Success
Intro to What Makes A Great Community
Intro to Becoming a Smarter Do-Gooder
Intro to Lifelong Learning
Intro to Webinar Success
Intro to Your First Big Speech